When it comes to managing their inventory, most businesses use a mishmash of sorts that is made up of numerous software applications. These include a Point of Sales (POS) system, an e-commerce platform, inventory management solutions and Customer Relationship Management software (CRM). This mixture of omnichannel applications does not, however, present you with holistic and seamless communication between one system and another — making both your sales process and customer experience strategy less personalised. As a result, you will deliver a less holistic experience, resulting in limited customer satisfaction.
It is relatively burdensome to present a stellar retail experience through an omnichannel presence. Keeping up with multiple e-commerce management solutions, loyalty programmes and personalised communication with your clients is stressful, to say the least. To top it off, nowadays one also needs to create marketing campaigns, build customer relationships, keep track of customer feedback and manage social media channels.
However, thanks to the unified commerce solutions offered by LS Retail and Dynamicweb, all of these functions can be controlled from one holistic system. With the help of this unified commerce system, you will be able to hold a choice of commerce channels. These will present you with the possibility of presenting personalised solutions to each and every one of your customers. CRM systems are now easy to provide and manage with the click of a button.
With unified commerce, you will have the ability to organise your data and analyse your sales in a way that presents you with meaningful insights in no time. This system will not only present you with a new and improved e-commerce solution, but also with a personalised and easy way with which you can keep your customers updated with any offers. Unified commerce is an uncomplicated business application that can present you and your customers with a truly seamless experience.
Run your store with ease, efficiency and accuracy
Get in touchThe unified commerce platform offered by us at PTL is designed to present you with an ingenious solution in terms of customer data, inventory administration and sales channels management. Thanks to this system you can present your clients with a consistent, personalised and interactive experience.
The unified commerce platform that was developed by LS Retail and Dynamicweb is a fully functional system that supplies users with the ability to control and operate their retail business from one single platform — eliminating the need for any additional channels of commerce or omnichannel software.
A unified commerce system will present you with
- Faster checkout options
- An updated inventory
- An intuitive experience
- Smoother operations
- Steady back-office to front-end operations
We offer clients the Hardware POS system created by NCR, designed to present a flawless checkout system. Moreover, it also offers you an open platform where you can view and manage your inventories, POS systems, orders, customer profiles and retail analytics.
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Inventory Management
Get a better grasp of your business operations and inventory with high levels of accuracy.
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Enhanced User Experience
Present a better shopping experience to your customer base using a centralised support system.
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Error Reduction
By having one holistic system you can eliminate sync lags and data delays. No more mistakes, loss of revenue or customers.
One channel to rule them all
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Limitless Possibilities
You won’t have to deal with omni-channel or multi-channel software anymore. Through our system you will be able to hold all your data in one system.
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Steady Data
Through this system you can centralise all of your store’s data into one single platform. Replications and manual inputs will become a thing of the past.
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Real-Time Information
You will be able to access your stock, price items, manage deliveries and special offers, having an instant overview of your business in a hassle-free manner.
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Easier Solutions
By viewing your sales in real-time you can plan ahead. Replenish your stores or get emergency deliveries scheduled in an efficient and quick manner.
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Visible Inventory
You will have the ability to view your inventory, see what is being sold and even reserve items across all channels for your customers.
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Overcome Challenges
The unified commerce solution that we offer you will hold the means to delivering a fluid shopping experience.
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Quick Staff Training
By having one software solution you could eliminate confusion and train your sales force in a smoother and more efficient manner.
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Unify Digital & Physical Channels
You can present your customers with a seamless experience that merges both physical and digital channels into one.
Thanks to this new system, you can eliminate the boundaries between online and offline commerce while fulfilling your customer’s needs simultaneously. A unified commerce system will present you with the ability to rotate your stock and present yourself
and your sales team with a rewarding and easy to navigate tailor-made operation system. With a unified commerce system you can overcome any issues or obstacles which your business might encounter.
For more information on the unified commerce systems that we at PTL offer, get in touch with us on +356 21445566 or send an email to [email protected].
Get in touch